Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 3-15 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3-15 business days
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Express Shipping: 2-5 business days
Delivery delays can occasionally occur due to factors outside our control.
International Shipping
We currently ship internationally to select countries. Shipping costs and delivery times vary depending on the destination. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Issues & Delays
If your order is delayed or lost in transit, please contact us and we will do our best to assist you. We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
Incorrect Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and details so we can resolve the issue promptly.
Contact Us
If you have any questions about your order or this shipping policy, please contact us at:
alexnader769@gmail.com
+96181080438
Thank you for choosing us!